Customer Service

Your satisfaction? We work for that with dedication.

Customer Service

Do you have any questions about one of our products, would you like to complain or do you have a suggestion? Simply select the appropriate category below, enter your contact details and we will get back to you as soon as possible. We are also happy to help you by phone on 069 255 10 200 (Monday to Friday from 8 a.m. to 6 p.m.) or by email to [email protected].

Call us

+49 (0) 69 255 10 200

Get in touch

[email protected]


Our Branches

Get in touch

You can reach us conveniently as follows: You can reach our Service Center staff from Monday to Friday between 08:00 and 18:00 at the following telephone number: +49 (0) 69 255 10 200.

Send us an email: [email protected].

You are also welcome to fill out the contact form and send it to us by mail or by post with your request.

Callback service

Make a telephone callback appointment with the friendly staff at our Service Center by filling out the form and sharing your concerns with us. We will then call you back at your preferred time to answer your questions and suggestions.


Here you can find the certificates of the most popular products of KT Bank AG. They were issued by our Ethics Council.